GamblersPeak ("we," "us," or "our") operates the website gamblerspeak.com (the "Site"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.
By using our Site, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring transparency about how we handle your data.
1. Information We Collect
1.1 Information You Provide Directly
We may collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address when you contact us or subscribe to our newsletter
- Communications: Any messages, feedback, or inquiries you send to us
- Survey Responses: Information you provide when participating in surveys or promotions
1.2 Information Collected Automatically
When you visit our Site, we automatically collect certain information, including:
- Device Information: Browser type, operating system, device type, screen resolution
- Log Data: IP address, access times, pages viewed, referring URL, exit pages
- Location Data: General geographic location based on IP address (country/region level)
- Usage Data: How you interact with our Site, including clicks, scroll depth, and time spent on pages
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Analytics providers (e.g., Google Analytics)
- Advertising partners
- Affiliate networks
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 To Provide and Improve Our Services
- Operate and maintain our website
- Improve user experience and website functionality
- Analyze usage patterns to enhance our content
- Develop new features and services
2.2 To Communicate With You
- Respond to your inquiries and support requests
- Send newsletters and promotional materials (with your consent)
- Notify you about changes to our services or policies
2.3 For Marketing and Advertising
- Display relevant advertisements
- Measure the effectiveness of our marketing campaigns
- Personalize content and recommendations
2.4 For Legal and Security Purposes
- Comply with legal obligations
- Protect against fraudulent or illegal activity
- Enforce our terms and policies
- Protect the rights and safety of our users
4. Third-Party Services
We use various third-party services that may collect information about you:
4.1 Analytics Services
- Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google may use this data in accordance with their privacy policy.
4.2 Advertising Partners
- Google AdSense: May display personalized ads based on your browsing history
- Affiliate Networks: Track referrals to gambling operators for commission purposes
4.3 Gambling Operators
When you click on links to gambling sites, you will be redirected to third-party websites that have their own privacy policies. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policy of every site you visit.
Important: We do not control and are not responsible for how third parties collect, use, or protect your personal information. Please review their privacy policies before providing any personal information.
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
5.1 With Your Consent
We may share your information when you have given us explicit consent to do so.
5.2 Service Providers
We may share information with third-party vendors and service providers who perform services on our behalf, such as hosting, analytics, email delivery, and customer support.
5.3 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Subpoenas, court orders, or legal processes
- Requests from law enforcement or government agencies
- To protect our rights, property, or safety
- To investigate potential violations of our terms
5.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do NOT sell your personal information to third parties for their marketing purposes.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Contact Information: Retained until you unsubscribe or request deletion
- Analytics Data: Aggregated data may be retained indefinitely; identifiable data is typically retained for 26 months
- Cookie Data: As specified in our cookies table above
- Communication Records: Retained for up to 3 years for customer support purposes
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal information
Right to Restrict Processing
Request limitation on how we use your data
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing of your personal information
Right to Withdraw Consent
Withdraw consent at any time where we rely on consent
Right to Lodge a Complaint
File a complaint with your local data protection authority
To exercise any of these rights, please contact us at privacy@gamblerspeak.com. We will respond to your request within 30 days.
8. GDPR Compliance (European Union Users)
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR).
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have given explicit consent for specific purposes
- Legitimate Interests: For our legitimate business interests, such as improving our services and marketing
- Legal Obligation: When required to comply with applicable laws
Data Protection Officer
For GDPR-related inquiries, please contact our Data Protection Officer at dpo@gamblerspeak.com.
Supervisory Authority
You have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.
9. CCPA Compliance (California Residents)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Your CCPA Rights
- Right to Know: Request disclosure of personal information collected, used, and shared
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of your personal information (Note: We do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
Categories of Information Collected
In the past 12 months, we have collected the following categories of personal information:
- Identifiers (e.g., IP address, email address)
- Internet or network activity (e.g., browsing history on our Site)
- Geolocation data (general location based on IP)
To exercise your CCPA rights, contact us at privacy@gamblerspeak.com or call us at the number provided in the Contact section.
10. Children's Privacy
Our Site is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
11. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data in transit
- Secure hosting with reputable service providers
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected, including:
- Standard Contractual Clauses approved by the European Commission
- Transfers to countries with adequate data protection laws
- Binding corporate rules where applicable
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated Privacy Policy on this page
- Updating the "Last updated" date at the top of this page
- Sending you an email notification (if you have subscribed to our communications)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions about this Privacy Policy, your personal information, or would like to exercise your privacy rights, please contact us:
GamblersPeak
Email: privacy@gamblerspeak.com
General Inquiries: contact@gamblerspeak.com
Data Protection Officer: dpo@gamblerspeak.com
We will respond to your inquiry within 30 days.
